Frequently Asked Questions
In order to save you some time, we have gathered some of the most frequently asked questions in one easy location. However, please feel free to contact us at any time personally, we are happy to answer any of your questions.
Q. What age range are your toys for?
A. At Funky Toys, we carry a range of toys and products that are suitable for children from 3 years of age to 120 years young.
Q. Where are your toys made?
A. The majority of products carried by Funky Toys, like the majority of products on the market today are manufactured in China or in the surrounding area. Should you wish to know where a specific product is from, you can contact us for more information.
Q. Are your toys safe?
A. Of course. All products are safe for their recommended age range. All of our products have been tested and are kid and adult safe.
Q. What payment methods can I use?
A. At Funky Toys, we accept payments via: Credit Card, PayPal, or through your Amazon Account.
Q. Where are your products shipped from?
A. All of our products are shipped from within the United States.
Q. How much does shipping cost and how long does it take?
A. You have 3 shipping options
- Standard Shipping: $11 delivery within a week
- Standard-Plus Shipping: $15 delivery within 3 days
- Express Shipping: $25 delivery within 2 days
Q. Can I change the shipping address after making an order?
A. Unfortunately, due to our quick turn-around time, you can not change the destination of your shipment once you have placed your order. Please contact us should you have any questions.
Q. How can I track my package?
A. You can enter your details and package number that you received during your purchase and track your package.
Q. What is your return policy?
A. Within 14 days of receiving the package.
Q. What is your refund policy?
A. If for some unforeseen reason there was an issue with your package, we offer a full refund policy.
For any question or concerns not covered here, feel free to contact us.